Terms of Service

Agreement to Terms

By accessing or using Webclerk's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

Description of Service

Webclerk provides AI-powered chatbot services for businesses. We create, configure, and maintain chatbots that can answer questions based on your provided content and website information.

Data Processing with AI Providers: Our service requires sharing your business content with third-party AI service providers for AI processing. By using our service, you explicitly consent to us sharing your website content, uploaded documents, and customer conversation data with these AI providers. This data sharing is essential for our AI chatbot functionality and cannot be opted out of while using our service.

User Responsibilities

• Provide accurate information about your business
• Ensure you have rights to any content you upload and consent to its processing by AI service providers
• Understand and accept that your content will be shared with third-party AI providers for AI processing
• Comply with our AI service providers' usage policies and terms of service
• Use the service in compliance with applicable laws
• Not attempt to reverse engineer or misuse our technology
• Maintain the security of your account credentials

Acceptable Use

You agree not to:

• Use the service for illegal or unauthorized purposes
• Upload harmful, offensive, or inappropriate content
• Interfere with or disrupt the service
• Violate any applicable laws or regulations
• Impersonate another person or entity

Intellectual Property

You retain ownership of your content. By using our service, you grant us and our AI service providers a license to use, process, and analyze your content to provide our AI chatbot services.

This license includes the right to share your content with third-party AI providers for AI processing, training, and response generation. Our technology, software, and service remain our intellectual property.

Payment Terms

• Fees are charged according to your selected plan
• Payments are processed securely through our payment providers
• Refunds may be available according to our refund policy
• We may change pricing with reasonable notice

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance or updates.

Limitation of Liability

To the fullest extent permitted by law, Webclerk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.

Termination

We may terminate or suspend your account and access to our service at our sole discretion, with or without notice, for violation of these terms.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes by posting the updated terms on this page.

Contact Information

If you have any questions about these Terms of Service, please contact us at admin@webclerk.io